1. INTRODUCTION – This document sets out the privacy policy of LSWE PTY LTD ABN 23 667 224 884 (referred to in this privacy policy as ‘we‘, ‘us‘, or ‘our‘).

We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

By providing yours or your child’s or dependent’s personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

2. TYPES OF PERSONAL INFORMATION WE COLLECT – The personal information we collect may include the following:

3. HOW WE COLLECT PERSONAL INFORMATION – We may collect personal information either directly from you, or from third parties, including where you:

We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

We may use Google Analytics to collect and process data, including when you use third party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.

4. USE OF YOUR PERSONAL INFORMATION – We collect and use personal information for the following purposes:

5. DISCLOSURE OF YOUR PERSONAL INFORMATION – We may share your personal information and/or your children’s or dependents’ personal information with third parties we work with, such as cloud-providers, contractors and other third parties located inside or outside of Australia, to provide you with our services. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.

As part of agreeing to this privacy policy, you consent to the sharing of your and your children’s personal and sensitive information with these third parties as required to provide you with the services.

We may also transfer your and your children’s or dependents’ personal information to a partner, a subsidiary or a third party if we undergo a restructure, merger, sale, joint venture, assignment, transfer or other distribution of all or any portion of our business or its assets. This includes, but is not limited to, transfers in connection with any bankruptcy or similar proceedings, provided that any entity we transfer personal data to will not be permitted to use your personal data other than as described in this privacy policy unless they provide you with notice and, if required by applicable laws, obtain your consent.

6. SECURITY – We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

7. LINKS – Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

8. REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION – If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.

9. COMPLAINTS – If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.

10. CONTACT US – For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Email: admin@lswe.com.au Our privacy policy was last updated on 30 April 2024.